Refund policy

At The Coo Coffee & Co., we are committed to providing a worry-free shopping experience. Due to the nature of our ingestible products, all sales are final and non-returnable for safety reasons.

However, if your order arrives damaged or defective, we’re happy to offer a refund or replacement within 7 days of delivery. To initiate a request, please email us at orders@thecoocoffee.com with:

• A clear image of the damaged or defective item
• Your order number

We appreciate your understanding and support!